Pharmacy Services

  • Shopping online should be straightforward and hassle-free, which is why we’ve put together a handy delivery guide to take you through our delivery options.

Accra Standard Delivery

  • Free for orders over GHC 150
  • Orders above 10km from any of our Branches will incur a GHC 10  delivery charge within Accra.
  • Delivered within 40 minutes within Accra.
  • Nationwide Delivery will take a maximum of 24 hours after payment.
  • Delivered Mon-Fri (excluding weekend and bank holidays)
  • Additional terms and conditions apply, please see below.

Delivery Terms & Conditions

  • All deliveries are subject to The Mall Pharmacy successfully receiving payment
  • Delivery options exclude bank holidays and other public holidays
  • We will endeavour to deliver your order in accordance with the delivery option you selected, however, delivery timescales are indicative only
  • Orders may be delivered in one or more packages
  • We strive to ensure our delivery targets are met but sadly when they’re not we’re unable to accept liability for any out of pocket expenses incurred for failed or delayed orders.
  • We make every effort to deliver your order within the estimated dispatch timescales; however, delays are occasionally inevitable due to unforeseen factors. We are under no liability for any delay or failure to deliver products within estimated timescales caused by circumstances beyond our reasonable control. However, in accordance with the Consumer Contracts Regulations, all orders will be fulfilled within a maximum of 3 working days or a full refund will be issued.

Tracking the Status of your Order

  • Order received: Confirming that your order has been successfully received by ChemistDirect.co.uk and will shortly be ready for processing
  • Order suspended: Your order is still being processed but our team will need to review it before we can confirm dispatch
  • Order being processed: Your order is now being processed and will be dispatched shortly
  • Order cancelled: Sadly we cannot progress your order due to an outstanding issue. You will be sent an email notification regarding the cancellation, advising on the next steps. You can speak to our Customer Care team on 0266661113 or by sending a note on our contact page
  • Order dispatched / Track Parcel: Your order has now been dispatched and is on its way to you.

Place an order for prescription medication, OTC’s, or medical devices that are difficult to come by locally, and TMP can ensure customer orders are met in that pressing time. TMP prides itself on its ability to meet customer requests. The Mall Pharmacy (TMP) has become the industry benchmark for community pharmacy practice in Accra, Ghana.

This website is a form of electronic commerce that allows consumers to directly buy goods or services from The mall Pharmacy over the Internet using a web browser. Visitors should find a product of interest by searching among our 3,000+  products using a shopping search engine, which displays the same product’s availability and pricing. 

As of 2021, customers can shop online using a range of different computers and devices, including desktop computers, laptops, tablet computers, and smartphones.

TMP enables the customer to browse the firm’s range of products and services, view photos or images of the products, along information about the product specifications, features and prices. 

Product Selection

All our cherished clients find products of interest by visiting our Shop Menu or by simply typing the name of the product in the main menu. Once a particular product has been found on the website of the seller, most online retailers use shopping cart software to allow the consumer to accumulate multiple items and to adjust quantities, like filling a physical shopping cart or basket in a conventional store.

A “checkout” process follows (continuing the physical-store analogy) in which payment and delivery information is collected, if necessary. Some stores allow consumers to sign up for a permanent online account so that some or all of this information only needs to be entered once. The consumer often receives an e-mail confirmation once the transaction is complete. 

Ask A Pharmacist is a new in town online pharmacy, offering FREE advice and low-cost prescription-only treatments without having to see your doctor.

Our Pharmacists are available between 9 am-9 pm Monday-Friday

Any message left out of hours will be answered the next working day. Here at The Mall Pharmacy, we’re incredibly proud to be working on the first-ever Digital Pharmacy Consultation Service! We’ll connect you directly to a pharmacist who can answer all your health questions – completely for free!

Our online platform will be launching soon!

 In the meantime, please click here and we can connect you to a Pharmacist using our website live chat!

For emergencies or anything urgent, please call 0266661113.

Our able Pharmacists are here for you. We are your daily dose of care.

Get refills on existing medications or new prescriptions online. Our board-certified Pharmacist prescribes everything from antibiotics to birth control, antidepressants, hypertension, diabetes medication, and much more.

We accept all major insurance and it takes about 15 minutes!

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